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This book is ideal for undergraduate or graduate level courses in MIS or International Finance.
".....Book's Strength lies in thorough analysis of an industry that critically depends on information technology" ---------- Vijay Vemuri, Long Island Univesity, writing for the Journal of Information Technology Cases and Applications
".....of great practical value in the financial services" ---------- Global Information Technology Management Association (www.Gitma.org)
Chapters:
Chapter 1: Assessing the Business Value of Information Technology in Global Wholesale banking: The Case of Trade Sevices (Written by Prabu Devamanirajan, Tridas Mukhopadhyay, Charles H. Kriebel)
Chapter 2: IT Expenditure and Industry Performance: The Case of the Mexican Banking Industry (Written by Carlos Navarrete and James Pick)
Chapter 3: How can EBusiness Improve Customer Satisfaction ? Case Studies in the Financial Services Industry(Written by Tamir Dotan)
Chapter 4: Understanding Ecommerce Adoption and Non-adoption in the Retail Brokerage Industry: A Multi Case Study of Small Firms in New Zealand (Written by Patick Chan and Annette Mills)
Chapter 5: Internal and External Facilitators and Inhibitors of Information Technology Adoption: Research Findings from the Financial Services Industry in India (Written by Monideepa tarafdar and Sanjiv Vaidya)
Chapter 6: Enabling Electronic Business in teh Australian Banking and Finance Industry (Written by Joze Kuzic, Julie Fisher, Angela Scollary)
Chapter 7: Antecedents of Information Technology Adoption in the Greek Banking Industry (Written by S. Dasgupta, A. Ioannidis, D. Agarwal)
Chapter 8: Bank Strategies and the Internet: An Interpretation of the Banking Industry Based on the Italian Retail Market(Written by F. Pigni, A. Ravarini, M. Tagliavini, C. Vitari)
Chapter 9: The Impact of Information Technology on Customer and Supplier Relationships in the Financial Services (Written by Paul Mulligan and Steve Gordon)
Chapter 10: Information Technology and the Lure of Integrated Change: A Neglected Role for Organization Development(Written by Joseph McDonagh)
Chapter 11: Payments and Banking with Mobile Personal Devices (Written by Amir Herzberg)
Chapter 12: Image Data Mining of Check Transactions: Techniques and Applications (Written by Khalid Hassanein)
Chapter 13: Synchronizing Application Development and Process Transformation within the Financial Services (Written by H. Reijers, Rober A. van der Toorn))
