Information Protection at Telecommunications Firms:
Human Resource Management Strategies and their Impact on
Organizational Justice

William H. Ross, University of Wisconsin – La Crosse, USA, ross.will@uwlax.edu
Christopher J. Meyer, Baylor University, USA, Christopher_Meyer@baylor.edu
Jeng-Chung V. Chen, National Cheng Kung University, TAIWAN, victor@mail.ncku.edu.tw
Paul Keaton, University of Wisconsin – La Crosse, USA, keaton.paul@uwlax.edu

ABSTRACT

The growth of the wireless telecommunications industry demands increased
information security. Because security breaches often involve current employees,
Human Resource (HR) departments can play a role in data security. As HR managers
integrate information security considerations with strategies involving areas such as
selection, training, electronic performance monitoring, and performance appraisal
design, they must be mindful of organizational justice considerations. HR strategies
designed to enhance data security impact employee beliefs about distributive,
procedural, interpersonal, and informational justice; these beliefs must be explicitly
considered as such strategies are implemented. A conceptual model is offered to help
managers identify key variables as they formulate policies in this area.