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JIPS 2010 6.4 Article 2

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Prod. Code: JIPS2010-6.4Art2

User Acceptance of Speech-Enabled Technologies for Configuration of Computer and Network Security

Andy Luse, Iowa State University – Ames, IA, andyluse@iastate.edu
Brian E. Mennecke, Iowa State University – Ames, IA, mennecke@iastate.edu
Anthony M. Townsend, Iowa State University – Ames, IA, amt@iastate.edu

ABSTRACT

Computer and network security administration has gained vital importance as online banking, corporate documents, and business to business transactions are now all carried out over computational networks. Designing security systems that satisfy the requirements of both network administrators and end-users brings with it the paradox of ease of use and absolute security. This research investigates the acceptance, by users, of speech recognition as a mechanism for alleviating computer and network security configuration. The study finds that, while the perceived usefulness of speechenabled systems for security configuration leads to greater future intention to use the system, ease-of-use indirectly affects future use. This is a vital finding for developers of speech-enabled security configuration systems.