The important role played by Information Technology (IT) for Knowledge Management (KM) within many companies has been widely recognized. However, the relationship between IT investment and firm performance i solutions both ex ante, i.e. at the project/design phase, and ex post, i.e. at the assessment phase. A case study application in an Italian small business is described in detail.
Michele Grimaldi , DIMSAT, University of Cassino, Cassino, Italy (m.grimaldi@unicas.it)
Pierluigi Rippa, DIEG, University of Naples Federico II, Naples, Italy (pierippa@unina.it)
