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JGITM 2008 11.1 Article 2

Price: $14.95
Prod. Code: JG2008-11.1Art2

 

CULTURAL IMPACT ON TRUST: A COMPARISON OF VIRTUAL COMMUNITIES IN CHINA, HONG KONG, AND TAIWAN
 
Ying-Hueih Chen, Providence University, Taiwan, yhchen@pu.edu.tw
Jyh-Jeng Wu, National United University, Taiwan, jjwu@nuu.edu.tw
Yu-Shuo Chung, Providence University, Taiwan, fafa0219@hotmail.com
 
This study explores the influence of national culture on trust development of virtual community members across China, Hong Kong, and Taiwan. The research extends trust research by employing trust tendency, privacy policy, social presence, stickiness, and word-of-mouth to measure the trust of virtual community members. The quantitative analysis suggests that China, Hong Kong, and Taiwan are three culturally diverse regions and there exists significant differences in individual trust tendency, social presence, stickiness, and word-of-mouth.