This study introduces a cross onshore and offshore outsourcing model. It discusses relationship issues between the vendor and its offshoring centre. The research reveals that global IT enterprise models face serious relationship issues. These issues are cultural differences, communication, economic conditions in the offshoring country, harsh contract penalties, lack of client support, lack of client’s domain knowledge, unrealistic time frames and the cost saving objectives of the model. The research is based on a qualitative research methodology with multiple studies.
