INTERNATIONAL COLLABORATION IN TRANSORGANIZATIONAL SYSTEMS DEVELOPMENT: THE CHALLENGES OF GLOBAL INSOURCING
Madhu T. Rao, Seattle University, USA
Terrence W. Earls, Seattle University, USA
Gloria Sanchez, Seattle University, USA
This article examines a special case of global transorganizational insourcing in which two dispersed, semi-autonomous organizations within the same parent entity collaborate on a software development project. The project involves an American and Indian team working together to develop an enterprise-wide SAP application for Transangara Corporation, a large software publishing house headquartered in the United States. Using a transorganizational development (TOD) model, the study analyzes the reasons behind the failure of the collaborating teams to meet the scheduled release deadline for the project and presents the steps taken to address the challenges.
