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JGITM 2007 10.4 Article 1

Price: $14.95
Prod. Code: JG2007-10.4Art1

 

SOCIAL TIES IN GLOBALLY DISTRIBUTED SOFTWARE TEAMS: BEYOND FACE-TO-FACE MEETINGS
 
Julia Kotlarsky, The University of Warwick, United Kingdom
Ilan Oshri, RotterdamSchool of Management Erasmus, The Netherlands
Leslie Willcocks, LondonSchool of Economics, United Kingdom
 

This article explores the process through which social ties in globally dispersed software development teams are created and renewed. It argues that because face-to-face (F2F) meetings and ICT are limited in providing support for the build-up and renewal of social ties in long, complex globally distributed projects, other activities should be introduced before and after F2F meetings. Based on case studies carried out at SAP and LeCroy, the paper concludes that globally distributed teams (GDTs) should be “re-socialized” to ensure that interpersonal ties do not fade away and collaborative work is not hampered.