JGITM Article Catalog>
JGITM 2006 9.1 Article 1

Price: $14.95
Prod. Code: JG2006-9.1Art1

 

VIRTUALITY AND TEAM PERFORMANCE: UNDERSTANDING THE IMPACT
OF VARIETY OF PRACTICES
 
Mei Lu, Intel Corporation, Mary Beth Watson-Manheim, University of Illinois, Chicago,
Katherine M. Chudoba, FloridaStateUniversity, and Eleanor Wynn, Intel Corporation.
 
In this study conducted at Intel Corporation, the authors examine how different
components of virtuality influence specific aspects of performance of virtual teams. Both
quantitative and qualitative data are used for analysis. The findings indicate that variety
of practice creates significant negative influence on several aspects of performance,
including communication and trust in team members, and ability to meet commitments
and complete projects on time. Also, members experiencing more variety of practice
perceived less risk-taking in their teams and less ability to focus the team on the right questions for the projects being undertaken.