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JGITM Article Catalog>
JGITM 2006 9.1 Article 2
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$14.95
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JG2006-9.1Art2 |
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A RESEARCH FRAMEWORK FOR THE IMPACT OF CULTURAL DIFFERENCES
ON IT OUTSOURCING
Anil Gurung and Edmund Prater, University of Texas at Arlington.
This conceptual paper looks at the effect of cultural differences on IT outsourcing and
virtual teams’ performance. The applicable literature on outsourcing, virtual teams and
culture is analyzed and a framework of offshore outsourcing success is developed. This
framework includes the concept of psychic distance to better understand the phenomenon
of virtual teams and outsourcing success. Adding this as a key research component
provides a more realistic way of researching global virtual teams. By assessing the
cultural differences of virtual teams in IT outsourcing, the research framework will help
academics pursue this growing business phenomenon.
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