Cultural factors are often identified as a crucial influence on the success or failure ofinformation systems in general and computer-mediated communication (CMC) inparticular. This paper goes one step beyond management measures and asks whetherthere is a theoretical foundation on which one can base the mutual influence of cultureand CMC. The paper suggests a Habermasian approach to culture which sees a universalbackground to particular cultures in the structure of communication which creates andsustains culture. It provides an outlook on how such a Habermasian theory of culture canenable designers and users of CMC to reflect on their activity and improve the qualityand reach of CMC.