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JGITM 2004 7.4 Article 3

Price: $14.95
Prod. Code: JG2004-7.4Art3

CULTURAL UNIVERSALITY VERSUS PARTICULARITY IN CMC
 
Bernd Carsten Stahl and Ibrahim Elbeltagi
 

Cultural factors are often identified as a crucial influence on the success or failure of information systems in general and computer-mediated communication (CMC) in particular. This paper goes one step beyond management measures and asks whether there is a theoretical foundation on which one can base the mutual influence of culture and CMC. The paper suggests a Habermasian approach to culture which sees a universal background to particular cultures in the structure of communication which creates and sustains culture. It provides an outlook on how such a Habermasian theory of culture can enable designers and users of CMC to reflect on their activity and improve the quality and reach of CMC.